Vivian works with the development and management of digital solutions through the interface between business and technology. Participates in activities such as gathering and defining requirements, testing functionalities, organizing the backlog, analyzing metrics and market research. It maintains direct contact with clients to understand their real needs and ensure that the products delivered are in line with their objectives. It also contributes to the product design process, collecting feedback and adjusting strategies to ensure more efficient, personalized solutions that are aligned with the company’s strategic objectives.