How Volix helped a company reduce its quotation time from 1 week to just 5 minutes

One of Brazil’s leading companies in the infrastructure and operations solutions sector had a slow and inefficient quotation process, taking an average of one week to complete. Volix implemented an automated quotation system, reducing the time to just 5 minutes, with an assertiveness of over 85%, improving operational efficiency and the customer experience.

The Challenge

The company was facing significant challenges in quotation management due to its large portfolio of more than 650,000SKUs.

Manual and time-consuming quotation process, taking an average of 1 week.
The need to consult the system item by item, resulting in delays and lost orders.
Negative impact on customer experience due to long response times.

Solution

Volix has structured a plan based on automation and artificial intelligence to optimize the quotation flow. The approach followed six main stages:

1. understanding and deepening the challenge

Survey of difficulties in the quotation flow.
Identification of operational bottlenecks and critical points in response times.

2. Requirements research and analysis

Definition of the needs of the automated quotation system.
Survey of essential functionalities to improve efficiency.

3. Data Collection and Preparation

Structuring the database with the SKUs in the portfolio.
Standardization of information to ensure greater precision in pricing.

4. Model Development and Training

Implementation of machine learning algorithms for automated pricing.
Fine-tuning the models to ensure high precision and speed in generating quotes.

5. API Integration and Cloud Deployment

Connecting the automated system to the company’s sales flow.
Implementation of a scalable and secure cloud environment.

6. Testing and Validation

Pilot implementation to validate the assertiveness of the models.
Monitoring and adjustments before large-scale implementation.

Results

With the new solution, the company has achieved the following gains

Reduction in quotation time from 1 week to just 5 minutes.
Assertiveness of over 85% in automated quotes.
Greater operational efficiency, optimizing salespeople’s time.
Significant improvement in the customer experience, guaranteeing answers

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How Volix helped a company reduce its quotation time from 1 week to just 5 minutes